At Nest Furniture Decor, we strive to ensure every order is delivered safely, efficiently, and within the estimated timeframe. Please review our delivery policy before completing your purchase.
We currently deliver to selected cities and serviceable regions. Delivery availability depends on your postcode and the products ordered.
To verify delivery availability, simply enter your postcode during checkout or contact our customer support team.
Shipping fees are calculated based on:
Your final delivery cost will be displayed during checkout before payment is completed.
After your order has been successfully placed and payment is confirmed:
Standard deliveries are usually completed within 5–10 business days after order processing.
Deliveries to remote or regional locations may require additional transit time.
Please note that delivery estimates are subject to change due to weather conditions, transport delays, public holidays, or other unforeseen circumstances.
Prior to delivery, our team or delivery partner will notify you via phone, SMS, or email with your expected delivery date and approximate arrival time.
Please ensure your contact information is accurate when placing your order.
If delivery cannot be completed because no one is available, additional re-delivery charges may apply.
Our standard delivery service includes delivery to the property’s entrance or ground floor unless otherwise agreed.
If you require delivery inside your home or to upper floors, please contact us before dispatch. Additional service fees may apply depending on accessibility and furniture size.
While every effort is made to deliver your furniture safely, Nest Furniture Decor is not liable for damage to customer property caused by narrow hallways, staircases, elevators, restricted access, or other site-specific limitations.
If you request your order to be left unattended, you accept full responsibility for the shipment once it has been delivered.
Nest Furniture Decor is not responsible for theft, weather damage, or any loss occurring after the goods have been left at your nominated location.
Please inspect your order upon delivery. If any item is damaged or missing, notify us within 7 days.
Please include:
Our team will assess your claim promptly and arrange an appropriate resolution.
Additional delivery or storage charges may apply if delivery cannot be completed due to:
Every order is securely packaged before dispatch. Where applicable, shipments are protected against loss or damage while in transit until delivery has been completed.
Orders may be cancelled before dispatch by contacting our customer support team.
If your order has already been prepared or shipped, cancellation or restocking fees may apply to cover handling and transportation costs.
Approved refunds will be processed using the original payment method.
If you have any questions regarding delivery times, shipping costs, or the status of your order, our customer support team is always happy to help. Please get in touch with us for further assistance.
